Front Desk Greeter

IF YOU LIKE MEETING AND HELPING OTHERS, THIS IS THE POSITION FOR YOU!

Description of Role:  The Front Desk/Greeter is the face and voice of the Gathering Place since he/she is the first person to interact with participants, family members, guests and volunteers. It is an essential role that requires a positive and professional attitude.

Primary Duties:  

• Greet and welcome visitors
• Answer phones, transfer calls and put callers in voice mailboxes
• Register participants for programs and healing arts services
• Give tours of facility
• Perform administrative and clerical tasks

Qualifications/Skills Needed:

• Friendly, warm, calm personality
• Ability to interact with various types of people
• Display a calm and peaceful demeanor (when faced with stressful situations)
• Attention to detail
• Good listener
• Adapt to change easily; flexible and handling situations with emotional or upset people
• Willingness to learn new tasks
• Good interpersonal skills-(communicate easily with others)
• Take initiative to make participants
• Feel comfortable
• Be able to multi-task without getting flustered
• Ability to work with technology

Days and Times Needed: 

EAST- two hour shifts generally from 9 am- 8 pm, Monday thru Thursday, Friday: 9 am – 5 pm and

Saturday: 9 am-1 pm

WEST-three hours shifts generally from 9 am- 8pm, Monday thru Thursday, Friday: 9 am – 5 pm and

Saturday: 9 am – 1 pm

Time Commitment: Weekly commitment with exceptions as needed

Training and Screening:

• General Orientation
• Reference Checks
• HIPAA Training
• Photo Release
• Covid 19 Vaccination
• Specific training for greeter
• “On the Job” training at the Front Desk
• Annual update trainings as needed
• Individual meetings as needed

Age Requirement: Must be 18 years of age or older

This position is needed for both East and West locations in Beachwood and Westlake.