Opportunity Details

Front Desk Greeter


Description of Role:  The Front Desk/Greeter is the face and voice of the Gathering Place since he/she is the first person to interact with participants, family members, guests and volunteers. It is an essential role that requires a positive and professional attitude.


Primary Duties:  

  • Greet and welcome visitors
  • Answer phones, transfer calls and put callers in voice mailboxes
  • Register participants for programs and healing arts services
  • Give tours of facility
  • Perform administrative and clerical tasks


Qualifications/Skills Needed:

  • Friendly, warm, calm personality
  • Ability to interact with various types of people
  • Display a calm and peaceful demeanor (when faced with stressful situations)
  • Attention to detail
  • Good listener
  • Adapt to change easily; flexible and handling situations with emotional or upset people
  • Willingness to learn new tasks
  • Good interpersonal skills-(communicate easily with others)
  • Take initiative to make participants
  • Feel comfortable
  • Be able to multi-task without getting flustered
  • Ability to work with technology


Days and Times Needed: 

EAST- two hour shifts generally from 9 am- 8 pm, Monday thru Thursday, Friday: 9 am – 5 pm and

Saturday: 9 am-1 pm

WEST-three hours shifts generally from 9 am- 8pm, Monday thru Thursday, Friday: 9 am – 5 pm and

Saturday: 9 am – 1 pm


Time Commitment: Weekly commitment with exceptions as needed

Training and Screening:

  • General Orientation
  • Reference Checks
  • HIPAA Training
  • Photo Release
  • Covid 19 Vaccination
  • Specific training for greeter
  • “On the Job” training at the Front Desk
  • Annual update trainings as needed
  • Individual meetings as needed

Age Requirement: Must be 18 years of age or older


This position is needed for both East and West locations in Beachwood and Westlake.

Health, Crisis Support
Families, People with Health-based Concerns

Age Minimum (with Adult): 18+, Minimum Age:18+

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Express Interest

Volunteers needed through 12/31/2023
Beachwood, OH 44122
Diane Weiner

After expressing interest, the Opportunity Leader will contact you to confirm participation and provide directions for this opportunity.

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